Twitch streamer Lacy told his audience that viewers who spotted a table's mobile-ordering QR code during his October 28 IRL stream at Zauo Shibuya in Tokyo placed about 1.5 to 1.6 million yen in unauthorized orders, and that he was left covering roughly $12,000, according to The Herald Business.

Lacy apologized to the restaurant and said he would pay so the food would not go to waste, asking staff to distribute it to other diners.

The story flipped when Zauo Shibuya posted a statement on Instagram disputing Lacy's account.

Per Primetimer, citing a translated statement shared by Dexerto, the restaurant acknowledged that third parties placed unauthorized prank orders totaling about 1.96 million yen, but said staff went through the order history item by item with the customer and collected payment only for food actually ordered and eaten.

The Herald Business reports the restaurant said it never charged the customer for losses from the prank orders, and The Asia Business Daily adds that items prepared before the prank was identified were confirmed with the customer, discarded, and never billed.

Facing the restaurant's contradiction, Lacy issued a correction on X on Thursday.

The Herald Business reports he explained that a language barrier, including difficulty with Japanese, led to the initial understanding that the full $12,000 would have to be paid, when his actual responsibility covered only additional food that had already been cooked, not the total value of all the fraudulent orders.

Primetimer notes Lacy said he reached out to Zauo Shibuya 'to make things right,' and that the translated Instagram statement now stands as the restaurant's public answer to what he told his audience.

The heart of the story is the stream itself, broadcast live from a Tokyo restaurant to Lacy's more than 3.5 million followers.

During the roughly five-hour broadcast, the QR code appeared on screen, a server approached the table about the flood of orders, and Lacy could be heard telling the employee, 'They might have seen the QR. No more orders,' before the broadcast went dark for a period, per Primetimer.

When he returned, he described multiple receipts and told viewers, 'I've never seen anything like this before. I'm really upset right now,' according to The Asia Business Daily.

Beyond one disputed receipt, the episode exposes a live-streaming hazard: any IRL streamer showing a QR code on camera hands thousands of viewers a direct purchase link.

The Herald Business notes the incident drew widespread criticism of the viewers' irresponsible behavior, alongside questions about why the restaurant's system failed to flag the abnormal order volume.

The Asia Business Daily relays online reactions ranging from skepticism that a restaurant would cook that much food for two people to jokes about whether the restaurant itself watched the stream.

Zauo Shibuya has urged the public to stop making accusations based on distorted information, and has not disclosed how much Lacy actually paid for his meal.