According to CTech, internal documents leaked to The Guardian show Cisco rushed senior executives and engineering teams to Israeli military facilities after repeated technical failures — hours-long outages, system crashes and broken diagnostic mechanisms — threatened a military intelligence business worth about $67 million over three years.

A confidential Cisco memo drafted in September 2025 warned that "during a period of national conflict, these repeated outages severely impacted critical operations," and intelligence leaders reportedly threatened to cancel the business.

The documents were leaked by Cisco employees opposed to the company's ties to Israel's military.

The episode is unusual because a supplier of Cisco's scale treated a customer relationship as an emergency worth dispatching executives to a secretive military unit, Sapir, under stringent wartime security conditions.

CTech reports the failures emerged as Israeli intelligence agencies were upgrading their digital infrastructure, and that employees familiar with the problems said the outages endangered intelligence personnel's access to military data.

Cisco later described the episode internally as a "customer success story," saying the client had returned to "business as usual" after the problems were resolved sometime between 2024 and the summer of 2025.

The documents detail how embedded Cisco has become in Israel's security establishment.

Per The Guardian, via CTech, contracts with Israeli military intelligence alone generated roughly $67 million over three years, and Cisco Israel's revenue grew from $122 million in fiscal 2015 to $283 million in 2024.

An internal April 2021 document described Cisco's services as essential to the IDF, comparing them to "aircrafts, tanks and any other essential military tools."

A 2024 presentation categorized $111 million of Israeli revenue as "conflict impact" and carried the phrase "Never let a good crisis go to waste."

The military push has not guaranteed growth.

CTech reports an internal presentation shows Cisco Israel's first-half revenue fell from $150 million in 2024 to $115 million in 2025, while Defense Ministry revenue dropped from $98 million to $42 million, though the presentation does not explain the decline.

Internal opposition is also mounting: more than 1,700 employees signed a 2024 letter calling on Cisco to disclose and stop supplying technology to the IDF, and the group Bridge to Humanity called the intelligence work a "shocking and complete contradiction of values."

The IDF said it does not comment on external contracts.

The tension now reaches Cisco's boardroom.

CTech reports that Azzad Asset Management, a U.S. firm managing Shariah-compliant portfolios, has proposed an independent third-party assessment of the human-rights risks of Cisco's business relationships, including with military, intelligence and surveillance customers.

Cisco's board has recommended shareholders vote against the proposal, arguing it already conducts risk-based due diligence, while the Anti-Defamation League and JLens have urged rejection, saying the case overlaps with BDS objectives.

Separately in business news, TokenPost reports Sonida Senior Living expects to deploy about $250 million in acquisition capital during 2026 as it integrates its $1.8 billion CNL Healthcare Properties merger.